dsigns · Bit Precision

Terms of use

The terms for using the hosted dsigns service, its apps and connected services.

Updated 11 October 2026

These terms apply to dsigns at dsigns.bitprecision.com, operated by Bit Precision Pty Ltd. A separate written agreement with us takes priority where it addresses the same subject. Contact tickets@bitprecision.com with questions about these terms.

Your account and authority

You must be at least 13 years old and meet any higher minimum age required in your country to consent to the processing of personal data. People below that age must not use dsigns.

Use your own authorised dsigns login. You must have permission to act for the organisation and screens you manage. Keep access to your sign-in email secure, provide accurate account details and notify us if you suspect unauthorised access. Your organisation's owner manages team membership and roles; platform administrators operate the service across customers.

Your content

You retain ownership of your content. You give us permission to store, process, copy and deliver it as needed to provide the functions you request, including previews, exports, downloads to players and display on your selected screens. This permission does not transfer ownership to us.

Only upload or publish material you have the right to use. This includes rights to images, videos, music, personal information and Canva assets. You are responsible for choosing where content is shown, checking licences and permissions, and ensuring your use is lawful. Do not use the service for unlawful material, malware, unauthorised surveillance, interference with other accounts or attempts to bypass access controls.

Publishing and connected services

Review the destination, content and schedule before publishing. Saved drafts and published content are different. An offline player may continue its cached content and receive updates after reconnecting. A successful publication request does not by itself confirm what is visible on a physical screen; check delivery status and the screen.

Connections through the dashboard, mobile companion, API or MCP act within the account permissions you grant. Review automated requests before granting publication or player-control access. Social connections display published posts on signage; they do not publish to social networks.

Canva is a separate service with its own terms and content licences. The dsigns Canva app sends the export you choose; later edits in Canva are not automatically synchronised. You can disconnect at any time. Disconnecting stops future access through that connection but does not remove imported content or cancel existing screen actions. Manage those separately in dsigns.

Plans, billing and cancellation

Your selected plan, order or separate agreement sets the applicable charges, allowances and billing period. Review those details before accepting a paid subscription or change. Installing or connecting the Canva app does not itself purchase a dsigns plan. Any applicable Canva subscription or asset charges are separate.

Account owners can use the available billing controls or contact us for plan changes and cancellation help. Cancelling billing, disconnecting Canva and requesting account deletion are separate actions. Contact us if you need to arrange more than one. Refunds and remedies required by law remain available.

Availability and supported use

Use a supported player and keep it updated. The download and installation pages identify platform prerequisites and pilot limitations. Network, hardware, operating-system and third-party service behaviour can affect delivery and playback. Keep copies of your original media. dsigns is not an emergency notification or safety-critical control system.

We may maintain or update the service and may restrict access where reasonably necessary to address misuse, security risks, legal obligations or an account issue. Where practical, we will explain the issue and how to resolve it. Contact us if you think access was restricted in error.

Privacy and ending use

Our privacy policy explains the information used by the service and how to request access, correction or deletion. Before ending use, stop scheduled content where needed, disconnect integrations and remove local player data. Offline devices can retain cached files until you clear them.

Your legal rights

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable guarantees under the Australian Consumer Law. If a service problem occurs, contact us with enough information to investigate and discuss the appropriate remedy.

Changes and contact

We will publish updated terms here and provide reasonable notice of material changes affecting your ongoing service. Changes apply prospectively and do not remove accrued rights. Raise questions, disputes or cancellation requests with tickets@bitprecision.com.

Bit Precision Pty Ltd · ABN 57 136 711 816
Unit 2, 493 South Street, Harristown QLD 4350, Australia
+61 7 4646 4933 · tickets@bitprecision.com